DuoNexus Agency Privacy Policy
Introduction
At DuoNexus Agency, your privacy matters to us. This Privacy Policy explains how we collect, use, and protect the information you share with us when you visit our website, https://www.duonexusagency.com/ (the "Website"), or engage with any of our services. By using the Website, you agree to the practices described in this policy.
Information We Collect
A. Information You Provide
We may collect personal information you voluntarily provide when you:
- Fill out a contact or inquiry form
- Book a strategy call or consultation
- Subscribe to our email list or SMS updates
- Communicate with us via email or phone
This may include your name, email address, phone number, business name, and any details you share about your goals or project.
B. Information Collected Automatically
When you visit the Website, we automatically collect certain technical information, including:
- IP address and browser type
- Pages visited and time spent on the Website
- Referring URLs and click activity
- Device type and operating system
This data is collected through cookies and analytics tools including Google Analytics 4.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and deliver the services you request
- Send relevant updates, proposals, or marketing communications you have opted into
- Improve the performance and content of our Website
- Analyze traffic and user behavior to better serve our visitors
- Comply with legal obligations where required
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Cookies
Our Website uses cookies to enhance your browsing experience and gather analytics data. Cookies are small text files stored on your device. You can control or disable cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the Website.
Third-Party Services
We may use trusted third-party tools and platforms to operate our business and deliver our services, including but not limited to:
- Google Analytics for website performance tracking
- CRM and email marketing platforms for client communication
- Scheduling tools for booking calls and appointments
These third parties have their own privacy policies and we encourage you to review them. We only share information with third parties to the extent necessary to deliver our services.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information
- Opt out of marketing communications at any time
To exercise any of these rights, please contact us at hello@duonexusagency.com and we will respond within a reasonable timeframe.
Children's Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly remove it.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the Website after changes are posted means you accept the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please reach out to us at:
DuoNexus Agency
Last Modified June 2026